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Listing settings are essential to list on eBay and are strongly recommended for Amazon listings. Settings templates allow you to have different settings for different groups of your products. Some customers find that they only need to create one template, but having the ability to set up multiple templates of settings makes for great flexibility.

AnchoramazonamazonAmazon Listing Settings

This article will show you how to create Amazon Listing Settings within ChannelUnity.

This area of set up is split into three different sections, RepricingInventory Tools, and Listing settings.

 

To start, you will need to be logged into your ChannelUnity account.

First click on: Setup > Listing Settings. This should then bring you to a screen that looks like this, from here you will need to click on "Create New Listing Settings"

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This will then bring you to a screen that looks like this. Using the "Please select your marketplace" drop down, you will need to select the Amazon account you wish to create the listing settings for - in this example; we are creating listing settings for Amazon.co.uk. You will then need to click "Continue":

 

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The next screen will look like the below. Here you will need to enter a title for your listing settings for your reference. For example, if you are using the listing setting to inflate your standard store price by 10% for listings on Amazon, we would recommend that you use "Amazon - 10% increase" or something similar in the title field.

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AnchorrepricingrepricingRepricing

In order to start using our Repricing tool, you will first need to click on the "Repricing" tab under the optional fields section.

Here you can inflate or deflate your price that we are reading from the price field we have mapped (read more on our product field mapping here).

Examples of features and functions here:

To inflate the price by 10%, you simply need to input "10" in the Price Percentage Inflation field. You do not need to put a percentage symbol (%) at the end of this.
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To deflate the price by 10%, you simply need to input "-10" in the Price Percentage Inflation field. You do not need to put a percentage symbol (%) at the end of this.
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To inflate the price by a currency amount (in our case GBP as we are working on an Amazon UK account), you simply need to input "10" in the Price Amount Inflation field. You do not need to put a currency symbol (£) at the start of this.
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To deflate the price by a currency amount (in our case GBP as we are working on an Amazon UK account), you simply need to input "-10" in the Price Amount Inflation field. You not need to put a currency symbol (£) at the start of this. 
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Please see our separate guide here on how to use ChannelUnity's competitive repricing tool.

AnchorinventorytoolsinventorytoolsInventory Tools

The Inventory Tools section, allows you to "mask" the quantity that we are reading from your quantity field before we update the cart.

"Maximum Quantity to Advertise" - Will advertise this number of items in stock, until the number is reached, then it will begin to reflect the true stock value again. For example if this value is set to 5, but you have 10 in stock in your store, we will update Amazon with the stock level of 5, until your actual quantity is 4, then we will show the availability as 4, then 3 and so on until the item has sold out.
"5, and you have 10 in stock in your store, we will will continue to list and sell through as usual until your stock reaches 5, and then the item will then no longer list on Amazon.
  • "Projected Stock Level" - Will advertise this number as in stock when your level reaches zero. For example if you set this value to 5, but you have 10 in stock on your store, once those 10 true value stock items have sold out, we will continue sell 5 more.
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      AnchorlistingsettingslistingsettingsListing settings"Enable FBA"  - This indicates to us that the product with this listing setting enables are Fulfilled By Amazon.
     "Switch FBA to FBM automatically" - This indicates to us that when the product out of stock on FBA, switch to using FBM version of this item.
    "UPC Exemption" - This indicates to us that If you are exempt from providing standard product IDs. Please read more on UPC Exemption here.
    "Use only one image" - Specify to use only one image for your Amazon listings. This is especially useful if your additional images on your cart are watermarked in any way.
  •  "Ignore Special Price" - If selected, will ignore your special price. This is useful if you do not want your sale prices to reflect on Amazon.
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    Anchorebayebay eBay Listing Settings

    This part of the article will show you how to create eBay Listing Settings within ChannelUnity.

    This area of set up is split into two different sections, Required Fields and Optional Fields. Both of which are broken down into various subcategories.

     

    To start, you will need to be logged into your ChannelUnity account.

    First click on: Setup > Listing Settings. This should then bring you to a screen that looks like this, from here you will need to click on "Create New Listing Settings"

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    This will then bring you to a screen that looks like this. Using the "Please select your marketplace" drop down, you will need to select the eBay account you wish to create the listing settings for - in this example; we are creating listing settings for ebay.co.uk. You will then need to click "Continue":

     

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    This area of set up is split into two different sections, Required Fields and Optional Fields. Both of which are broken down into various subcategories.

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    The next screen will look like the below. Here you will need to enter a title for your listing settings for your reference. For example, if you are using the listing setting to differentiate the postage costs between items that are eligible for free shipping, we would recommend that you use "eBay UK - Free Shipping" or something similar in the title field.

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     Required Fields

    The required field set up is broken down into the following fields: ListingDomestic Shipping, International Shipping, Shipping Settings, and Payment.

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    The fields marked with a small green tick are essential for creating listing settings on eBay. Ensuring these fields are filled out correctly will prevent errors occurring in your listings

     Listing Settings

    Image RemovedTitle - The next screen will look like the below. Here you will need to enter a title for your listing settings for your reference. For example, if you are using the listing setting to differentiate the postage costs between items that are eligible for free shipping, we would recommend that you use "eBay UK - Free Shipping" or something similar in the title field.

    Image Removed Listing Duration - This drop down list displays the listing durations that are available on eBay. Please be aware that certain categories do not accept longer listing durations.

    Image RemovedItem Location - The location from which your item is shipped, the town of city is all that is required in this field, "Stoke-on-Trent" or "Miami - Florida" 

    Image RemovedUse eBay catalog - Selecting this option uses eBay's catalog data if your item matches an item found in eBay's Data Catalog

     Image Removed Postal code - The postal or zip code from which your item is shipped, this is so eBay's "Sort By Location" feature can work correctly.

     

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     Domestic & International Shipping

    The Domestic and International Shipping settings mirror the information eBay requires to determine how you would like your items shipping options to be created in eBay.

    Please see a more detailed articles on both Domestic Shipping Settings and International Shipping Settings here

     

    Tip

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    The fields marked with a small green tick are essential for creating listing settings on eBay. Ensuring these fields are filled out correctly will prevent errors occurring in your listings. 

     Shipping Settings

    Image RemovedTitle - This will already be ppre filledfrom when you updated this on the Listing tab.

    Image Removed Max Dispatch Time (days)* - This value needs to reflect the number of days it usually takes you to dispatch your items. Please note that selecting "0" for this field means your items will be despatched on the same day as ordering.

    Image RemovedLocations to Exclude - Please select locations that you are not willing to ship to, even if they are in one of your shipping regions. To select multiple options or deselect an option, hold down CTRL (Windows) or ? (Mac) when clicking.

    Image Removed Ship To Locations - An international location or region to which you are willing to ship, regardless of shipping service. To select multiple options or deselect an option, hold down CTRL (Windows) or ? (Mac) when clicking.

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    Image Removed Shipping Type - Although this field cannot be left blank, the value entered here must reflect how you have set up your Domestic and International shipping in the previous two tabs. You can read more on our Domestic and International Shippingsettings here

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    Tip

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    The fields marked with a small green tick are essential for creating listing settings on eBay. Ensuring these fields are filled out correctly will prevent errors occurring in your listings. 

     Payment Settings

    Image RemovedTitle - This will already be prefilled from when you updated this on the Listing tab.

    Image RemovedPayment Methods - What payment methods would you like your customers to pay by? To select multiple options or deselect an option, hold down CTRL (Windows) or ? (Mac) when clicking.

    Image RemovedInstant Payment - Please select this option if you require instant payment? Applicable only for PayPal method.

    Image RemovedLinked Paypal Account - The PayPal account where you would like customers payments to be processed to.

    Image RemovedPayment Instructions - Information such as: how soon the item will shipped, feedback instructions, and other reminders that the buyer should be aware of when they bid on or buy an item

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    Once you've filled out all your appropriate Listing Settings, click the green "Save" icon, and that's it! Your Required listings have been created.

     

     Optional Fields

    This part of the article will show you how to create your Optional fields for your eBay Listing Settings within ChannelUnity.

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    This guide assumes you have already created a listing setting, if you have not done this yet please scroll back to the top of this page or click here.

     

    To edit an existing listing setting please click on: Setup > Listing Settings. This should bring you to a screen that looks like this:

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    You will then need to click on the orange bar that reads, "Listing settings for ebay...", this will then bring up a screen that looks similar to this:
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    You will simply need to click the green "Edit" icon next to the listing setting you would like to update.

    The optional field set up is broken down into the following fields: Return PolicyRepricingBuyer RequirementsInventory ToolsListing, and Offers.

    Note

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    The fields marked with a small green tick are essential for creating listing settings on eBay. Ensuring these fields are filled out correctly will prevent errors occurring in your listings. 

     Return Policy

    Image Removed Return Policy - Here you will need to copy and paste your standard returns policy text. If you do not have a standards returns policy, we've provided the below for as an example reference (text in square brackets can be tailored to fit your company).

    Thanks for shopping at [My Site]. If you are not entirely satisfied with your purchase, we're here to help.

    Returns
    You have [30] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

    Refunds
    Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

    Shipping
    You will be responsible for paying for your own shipping costs for returning your item.  Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Contact Us
    If you have any questions on how to return your item to us, contact us

    Image RemovedReturns Within - The amount of time after a sale which you are willing to accept returns for. This can be set to either 14, 30, or 60 days.

    Image RemovedWho pays Return Shipping? - Please choose who pays postage on returned items. Please note that some eBay categories limit this to "Seller pays return postage"

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     Repricing

    Here you can inflate or deflate your price that we are reading from the price field we have mapped (read more on our product field mapping here).

    Examples of features and functions here:

    • To inflate the price by 10%, you simply need to input "10" in the Price Percentage Inflation field. You do not need to put a percentage symbol (%) at the end of this.

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    • To deflate the price by 10%, you simply need to input "-10" in the Price Percentage Inflation field. You do not need to put a percentage symbol (%) at the end of this.

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    • To inflate the price by a currency amount (in our case GBP as we are working on an eBay UK account), you simply need to input "10" in the Price Amount Inflation field. You do not need to put a currency symbol (£) at the start of this.

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    • To deflate the price by a currency amount (in our case GBP as we are working on an eBay UK account), you simply need to input "-10" in the Price Amount Inflation field. You not need to put a currency symbol (£) at the start of this.

     

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    • Read Prices From Field - If you would like to use a different product field as the price for products using this listing setting template, choose which field to use. If not set, the default setting will be used.
    • Price Units -  If you are using the field above, please select your currency units here.

     

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     Buyer Requirements

    Buyer needs a PayPal Account - Buyer must have PayPal account in order to be able to purchase this item.

    Minimum Feedback Score - Block bidders who don't meet this minimum score

     Ship To Registration Country -  Block bidders who reside in countries that are on your ship-to exclusion list. You can read more about eBay Shipping Settings here.

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     Inventory Tools

    The Inventory Tools section, allows you to "mask" the quantity that we are reading from your quantity field before we update the cart.

    "Maximum Quantity to Advertise" - Will advertise this number of items in stock, until the number is reached, then it will begin to reflect the true stock value again. For example if this value is set to 5, but you have 10 in stock in your store, we will update Amazon with the stock level of 5, until your actual quantity is 4, then we will show the availability as 4, then 3 and so on until the item has sold out.
    "5, and you have 10 in stock in your store, we will will continue to list and
    sell through as usual until your stock reaches 5, and then the item will then no longer list on Amazon.
  • "Projected Stock Level" - Will advertise this number as in stock when your level reaches zero. For example if you set this value to 5, but you have 10 in stock on your store, once those 10 true value stock items have sold out, we will continue sell 5 more.
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     Listing

    Note

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    The fields marked with a small green tick are essential for creating listing settings on eBay. Ensuring these fields are filled out correctly will prevent errors occurring in your listings. 

     Image Removed Default Condition - The default condition of the products you are selling, unless a condition is specified in the individual product, which will override this setting.

    • Condition Description - Describe the condition of your item, note that if the condition is new, this field is ignored
    • Get It Fast - Please check this box if your item is available as a "Get It Fast" option.
    • Private Listing - Please check this box if you would like you would like your item to be a Private Listing
    • Use Tax Table - If enabled, your tax table is to be used when applying and calculating sales tax for an order line itemUse Domestic Shipping Rates 

     

    • Use Domestic Shipping Rates Table - If enabled, this option will override all of your Domestic shipping settings within this template and will instead use the Domestic Shipping Rates Table from your eBay Account

    Use International Shipping Rates Table - If enabled, this option will override all of your Interational shipping settings within this template and will instead use the Domestic Shipping Rates Table from your eBay Account

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    You will need to have a Tax Table, Domestic Shipping Rates Table, and/or an International Shipping Rates set up in eBay in order for these settings to work.

    • Skype Contact - Your Skype contact details if you use Skype for customer services.
    •  VAT rate to apply - The percentage rate of VAT to add to the listing.
    • Use Image Gallery (EPS) - Use eBay picture services to show image gallery at the top of the listing page. This option could cause additional fees and product feeds will take longer to upload.
    • Enable Gallery Zoom (Supersize) - Enable larger preview of the gallery images. This option could cause additional fees.
    • Add Products To Secondary Category - Allow listings to be assigned to not just a primary eBay category, but a secondary category too
    • Disable Variations - Do not create multi-variation listings on eBay even if the category supports it
    • Automatically Enlarge Images - ChannelUnity will automatically enlarge images before uploading to eBay

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     Offers

    Our Offers tab allows you to enable settings to list your items with eBay's "Best Offer" feature.

     Allow Best Offer - Select this to enable the "Best Offer" feature. Without this selected, any rules applied below will not have an effect.

    Auto Accept Offer Price - The price at which Best Offers are automatically accepted. If a buyer submits a Best Offer that is above this value, the offer is automatically accepted by the seller. This price will be read from a field in your cart.

    Auto Decline Offer Price - Specifies the minimum acceptable Best Offer price. If a buyer submits a Best Offer that is below this value, the offer is automatically declined This price will be read from a field in your cart.

    Promotional Shipping Discount - Whether to offer the promotional shipping discount for the domestic shipping services of the listing (only applicable if you have a promotional shipping discount in effect at the moment).

     

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    Once you've completed all these settings as required, you will simply need to click the green "Save" button.

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