This article will take you through each of the listing statuses that are in ChannelUnity, and how your products move between these statuses; whether it’s with an action from you, or an automatic update.
Start in your ChannelUnity account, and click on: Listings. This should then bring you to a screen that looks like this:
All Products: Items that we have imported from your store will first appear in this listing status.
Create New Listings:-
Not Listed: Items that have not yet been listed to the selected marketplace, or placed in the Ignore status
Ignore: Items that have been moved from the Not Listed status to prevent them from being accidentally listed.
Uploading: This is where you will see the uploading status of your items once they have been seleced to list
Fix Required: This is where you will find listings that have error messages returned to them from the selected channel. Click here to go to our Errors Returned Appendix for suggestions to resolve different types of errors for each marketplace.
Paused: This is where items that have been manually paused will appear.
Enabling Listing Settings and Themes
Start in your ChannelUnity account, and click on Listings. You can apply Listing Settings and Themes to products under any status in Create New Listing or Manage Listing. You will not be able to apply these using the All Products tab. Now, manually select the products you wish to apply the Listing Setting/Theme to
This example will show you how to apply the same listing setting and theme to all your listings.
Click on 'Select Page' at the bottom of the list to select all products on the currently displayed page. Click 'Select All' to select multiple pages of products (Up to the first 10,000).
Then at the top of the products list, click the 'Action' menu to open the drop down and select
This should then bring you to a screen that looks like this. From here you can select your desired listings settings and themes and then then select "Save".
You can now see on the next screen that loads that the listing settings and themes have been applied.
This article will take you through the Channel Settings that are in ChannelUnity, and how these settings affect the way to pass information from your cart to your chosen marketplace.
Start in your ChannelUnity account, and click on Listings. This should then bring you to a screen that looks like this:
Ensure you have selected the marketplace you wish to check to settings for on the top right menu, then use the 'Settings' button to open a drop down menu, and select 'Channel Settings'
Here you can see the main functions within this area of ChannelUnity: Main Settings, Publication Options, Download Existing eBay Listings, Default Listing Settings and Repeat Setup Wizard. Note that some of these functions are only available for specific marketplaces.
The Main Settings area is split into two sections. Firstly the Connect an account section, where you can change the marketplace account to a new account if you so wish. Simply click on the blue, "Connect to a Marketplace Account" and follow the instructions given there in order to change the marketplace account associated within ChannelUnity.
The second section is where you can specify which store front you would like to connect your chosen marketplace to. This feature is especially useful if you have various store fronts optimised for languages. Simply use the drop-down to select the store front you wish to connect to, and then select "Save".
Under this section, you can enable or disable various Publication Options for the selected marketplace. Click here for more information about these options.
Download Existing eBay Listings
Default Listing Settings
Repeat Setup Wizard